1. Purpose and Scope of Data Collection
The primary data collected on the website includes: full name, telephone number, and delivery address (provided in the "Buy Now" section). Members are required to provide this information when requesting advice or purchasing products, enabling us to contact and confirm details with customers for their benefit. Members are solely responsible for the security and management of all service activities associated with their provided information and email accounts. Furthermore, members must immediately notify us of any unauthorized use, security breaches, or instances where registered usernames and passwords have been compromised by third parties, so that appropriate corrective actions and decisions can be taken.
2. Scope of Data Usage
We use the information provided by members to:
– Contact members to confirm orders and arrange product delivery upon request.
– Provide product information to customers upon request.
– Send notifications regarding website activities.
– Contact users in special circumstances.
– Refrain from using users' personal data for purposes other than transaction-related confirmation and communication.
– Comply with requests from judicial authorities—including public prosecutors, courts, and investigative police agencies—regarding customer violations of the law.
3. Data Retention Period
Members' personal data will be retained until a request for deletion is made to the administrator. In all cases, members' personal data will be kept confidential on our servers.
4. Parties or Organizations with Access to Personal Data
Access to customers' personal data is restricted to the following parties:
– Company employees.
– Partners who have signed contracts to provide specific services to the company; these partners will receive data only in accordance with the terms of their contracts. (This may involve partial or complete data, subject to contractual terms) to assist users in utilizing the Company's services.
5. Means and tools for users to access and modify their personal data
Members have the right to review, update, modify, or cancel their own personal data by contacting the website administrator.
Members have the right to file complaints regarding confidential information; please contact the website management committee. Upon receipt of such complaints, we will verify the information. If the member's complaint is valid, we will take appropriate action.
6. Consumer complaint handling and resolution mechanisms
– Any dispute arising between the Company and the user shall be resolved through negotiation. If a satisfactory agreement cannot be reached, either party has the right to bring the case before a competent court for mediation.
– If the matter cannot be resolved through the aforementioned negotiation or mediation, the aggrieved party shall gather evidence (e.g., emails, messages, etc.) and contact the Company. The Company will then contact the complainant to proceed with a resolution.
– If the case falls outside the Company's jurisdiction, the Company will propose transferring the matter to the relevant authorities. In such instances, the Company will continue to coordinate efforts to best support the protection of the aggrieved party.
Members' personal data will be kept strictly confidential in accordance with the Personal Data Protection Policy. The collection and use of each member's data will only be carried out with that customer's consent, unless otherwise required by law.
The use, transfer, provision, or disclosure of members' personal data to third parties without the member's consent is prohibited.
In the event that the data server is compromised by hackers, resulting in the loss of members' personal data, we will be responsible for reporting the incident to the relevant authorities for investigation. To facilitate operations and ensure prompt notification to members, the Company requires the submission of complete personal information—such as full name, contact address, email, and telephone number—upon registration or purchase. Members are responsible for the accuracy and legality of the information provided. Personal information, including invoicing details and digital vouchers, is treated with strict confidentiality. However, the Management Board shall not be held liable, nor will it take action regarding any complaints concerning a member's benefits, if the Board determines that the personal information originally provided by that member was incorrect.
©2024 All rights reserved.
Privacy Policy